Sarah Phillips

Sarah Phillips | Deputy Manager

Phone Sarah: 01749 574 029

Visit Sarah: 18 High Street, Wells, Somerset, BA5 2SG

All about Sarah

With over 35 years of experience in the travel industry, and the last 10 spent with Miles Morgan Travel, I love my job as a Travel Specialist and am delighted to work for an award-winning travel agency. We have great flexibility and access to a large range of fantastic tour operators so no matter what type of holiday you’re looking for, we strive to fulfil your travel dreams. I’m proud to have a strong regular customer base, but it’s an equal pleasure to welcome new customers into the Wells branch with a smile and build new relationships afresh.

During my time in the industry, I’ve travelled extensively and have covered many fabulous destinations: America, Canada, the Caribbean, Africa and many wonderful European trips too. Recently, as part of my continuous research of destinations and products that Miles Morgan Travel have to offer, I’ve experienced the iconic rail journeys of Switzerland with Kirker Holidays, including the Bernina and the Glacier Express! I’ve also taken three unforgettable cruises to Norway: on one trip I saw the Northern Lights aboard one of Hurtigruten’s fantastic ships, and on another I saw the midnight sun, sailing with the wonderful Cunard. Both were experiences I will always keep close to my heart.

As the resident Cruise Specialist of the Wells branch, I love being on the water. Ocean and river cruising are both fantastic ways to travel to multiple destinations in one trip with limited hassle – when sailing from the UK, there’s no airport stress, flexibility on luggage and all of the travelling is taken care of, while passengers can relax with a drink and admire the fabulous scenery. I have experience with many great cruise lines including Silversea Cruises, Riviera Travel, Scenic, Cunard and Fred Olsen Cruise Lines. I’d be delighted to help you plan your next ocean or river cruise!

I’m soon to experience the magic of Lapland in 2024, so watch this space for an exciting new blog post! In the meantime, I’m looking forward to meeting you in our Wells branch.

Sarah's Canadian Rockies

Many of our customers love travelling to Canada, so I felt very lucky to be able to experience the magic for a second time on a recent trip to...

Customer reviews of Sarah

I must admit we were a little sceptical about coming into Miles Morgan to book our family holiday as we knew that it would be an expensive one and at the same time as our family are scattered we wanted it a special one. The reason we came into Miles Morgan was simple - trust, we followed Sarah from Thomas Cook who booked many holidays for us; the decision to let her go was obviously made by someone who didn’t understand the business. So, on the first visit to Miles Morgan we chose Menorca and came away with a good selection of brochures from which we chose the Prinsotel La Caleta and came back and met Margaret who booked it for us. All very simple and quick to start with but with 14 people over 3 generations in the party and 4 of those living in Sweden there was a lot of detail to be added this took several visits over about 6 months to finalise but have to say that everything was done efficiently, accurately and in a friendly way. The flights were excellent, the private transfer to the hotel worked out exactly as planned with all the child seats and bubble bums for the 6 grandchildren in place, the driver was on time, safe and polite. The check in at the hotel was a little drawn out but this was down to us being there well before are check in time, on first impressions the rooms weren’t quite as we were hoping for but overall we must say that the Hotel was one of the best we had ever stayed in on all counts, friendliness of the staff, cleanliness, and the food made our holiday a bit special with the swimming pools and gardens being excellent right down to the sun loungers which were the best ever. The transfer back to the airport at the end of our holiday was as good as the one at the start leaving us all with the feeling that we wished that we booked for longer. To summarise the service we had from both Margaret and Sarah was first class, what a team, nothing was too much trouble demonstrating that it wasn’t a case of “take the money and run”, the help we had in sorting out the passport details, car seats for the children, room preferences and most importantly the holiday to suit all was without fault. The result was a first class holiday where some very happy memories were made.

– Richard and Jean

I would recommend this ship, the MS Vesteralen, & Hurtigruten, to anyone, very nice people on board and a very authentic experience. Had a very good first day , even saw the Northern Lights and all! With my best wishes and thanks Sarah for arranging a super trip.

– Sarah P

We were fortunate to be upgraded to a junior suite and given VIP treatment – thank you Sarah for arranging this when you visited the hotel a few weeks ago. We made good use of the Kirker Monaco pass, very good value as we got into museums and other attractions for free. Your service has been outstanding and I have recommended you to lots of my friends

– Mr & Mrs Hubbard