Fiona Fortune

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Fiona Fortune | Cruise Specialist

Phone Fiona: 01275 774 454

Email Fiona: [email protected]

Visit Fiona: 2 The Precinct, Portishead, Bristol, BS20 6AH

All about Fiona

I started working in travel over thirty years ago, firstly in business travel before moving over to the exciting world of selling holidays! I love having the opportunity to build rapports with my customers, using my own personal travel experiences to recommend and tailor their perfect holiday, and there’s nothing more rewarding than hearing from them on return, raving about the memories they’ve made. Here at Miles Morgan Travel, I love the variety of holidays I book from one day to another, with the freedom to work with many great tour operators. An independent agency also creates a more tight-knit travel community, that we hope reflects in the relationships we foster with our customers.

Travel is an absolute passion of mine, and I take every chance I get to visit a new destination. I’ve been lucky enough to travel across the world, from European city breaks and river cruises to far-flung adventures in the USA, Caribbean, Asia and Indonesia. I strive to broaden my knowledge of the world for my own interest – the fact that it benefits my job is a happy bonus! Working in travel is the perfect excuse to keep travelling, to keep ticking places off my list and to keep gathering incredible memories.

A recent travel highlight: I took a group excursion out to tour western Canada, and we had an absolutely fabulous time. We travelled on the iconic Rocky Mountaineer, gazing awestruck at the breathtaking landscapes, and we also spotted bears in their natural habitat. Then we took an Alaskan cruise and managed to glimpse enormous whales! It was truly surreal; a fantastic experience. Travelling shortly after the pandemic, we faced many different challenges, but we were too excited to be deterred and had a fabulous time.

Closer to home, Greece will always be the prizing gem for me – my first visit was many years ago with my parents on a flotilla sailing holiday, and it’s drawn me back time after time since. I never tire of the Greek culture – their hospitality, the food, the gorgeous weather and, of course, the stunning scenery. I’d quite happily spend every holiday there!

Lapland is another favourite destination of mine. My family and I travelled there one December, arriving in temperatures below zero, and most of the day is spent in semi-darkness which really added to the surreal magic of the place. We stayed in a quaint, traditional little log cabin, for that cosy winter experience. I tried my hand at skiing, husky and reindeer sleds, and I’ll never forget whipping across the snow-draped landscape on the back of a snowmobile! After, we retired to a Lappish ‘kota’ tent to warm up, sipping hot berry juice in front of a log fire. To top it all off, on the final night we caught glimpse of the northern lights! It was a truly enchanting trip.

Norway was another place I endlessly rave about. I cruised with Hurtigruten, on a ship that stops at small, tucked away ports delivering goods to the locals – it really revealed some hidden gems off the usual tourist path, and I felt incredibly lucky to have seen these more authentic cultural treasures. Our voyage hugged the coastline, allowing us to marvel at the spectacular scenery too. It really was a unique and unforgettable experience.

What's next? Who knows! I've recently returned from a fascinating trip to Saudi Arabia, visiting the ancient city of AlUla. In the wonderful world of travel, it's impossible to know what fantastic opportunities are around the corner.

Interested in booking your next holiday? Please get in touch, and I’d be delighted to help.

Customer reviews of Fiona

I would like to take this opportunity to thank you and your company for organising and booking our recent trip to New York. This was a trip of a lifetime for our family and it was a huge success due to the help and support of Mrs Fiona Fortune at the Portishead office of Miles Morgan Travel. Fiona was a great help from the initial planning of the trip, through the booking process and finally assisting with our stretch limo, ESTAs, Heathrow hotel, parking and currency. We had an issue with the airline where our seats were reallocated probably due to the change in plane for the journey. Fiona picked this up and ensured were seated together as a family and also managed to upgrade our seats in the process! We had a fantastic stay in the hotel recommended by Mrs Fortune and returned to the UK having had an amazing trip as a family. The success of our trip is, in no small part, due to the professionalism and care given by Fiona. We left the UK confident that everything was arranged and were not disappointed. I am not sure what systems you have in place for rewarding your team but I would be very grateful if you could consider this email as a personal request of thanks for Fiona and the team in Portishead. In the many years I have travelled on business and pleasure, I have never felt so well looked after and confident about a trip being a success. We will certainly be visiting your branch in Portishead again and will definitely be asking Fiona for her help again!

- Greg & Helen Bath

We have just returned from a holiday visiting 34 ports all the way up and down the coast of Norway on the Hurtigruten ship Nordnorge. We were given very good advise regarding this trip by Fiona ( MilesMorganTravel Portishead ) which made our minds up to try this type of holiday. We booked a cabin on the promenade deck ( advised by Fiona ) which was just right. On board the staff were very helpful and pleasant. The food was excellent. We went on a few trips when docked but mostly we just wandered off and looked around depending how long we would be in port. Overall we had a brilliant holiday, a complete change to what we have done in the past. Scenic - relaxing - no TV - just looking and being in this wonderful scenery, and we DID see the midnight sun. Thanks Fiona, we hope to do it again.

- Jean and Terry B.

I treated myself and my sons and their families to a 'Once in a Lifetime' holiday for 2 weeks in Florida. We stayed in a 5 bedroom villa with games room and pool and all the arrangements went smoothly with no problems. The service and cars were brilliant with Alamo, the Villa was superb and the V room and the flights were great! Everyone had a fabulous time and can't wait to go again! A big 'Thank you' to Fiona who arranged everything for us - it was a holiday we will never forget!

- Mrs S, Portishead

We have just come home from our USA holiday, just a note to you thanking you for arranging everything for us. your advise was great. No travel worries, super hotel, lovely food, friendly hotel staff,to add to that we also had lovely weather. What more could we ask for. Thanking you and regards to you colleagues.

- Pat N and Family

My Husband and I are regular customers at Miles Morgan Travel, Portishead Branch, and we felt that it was important to write to let you know about what good service we receive from your team. (Tracey & Fiona). Nothing is too much trouble for the staff; they are always willing to take time to help with enquiries, and to research holiday options for us, in the shop, or by Telephone. We always receive helpful and courteous service.

- Mr & Mrs A M

My husband and I have just returned from a short break in Santa Susanna, Spain, which i must say was one of the best holidays we have had!! Thanks to Fiona, who recommended a VIP Sea view room at the Hotel, we benefitted with VIP treatment and Champagne twice a day ! Thanks again to Fiona and Tracey, who are always helpful when we call in to the Portishead Shop !

- Mr & Mrs Lane