Fiona Fortune

Fiona Fortune | Cruise Specialist

Phone Fiona: 01275 848097

Email Fiona:

Visit Fiona: 2 The Precinct, Portishead, Bristol, BS20 6AH

All about Fiona

I have worked in Travel for over 30 years, firstly in Business Travel and then moving across to Retail. Preferring the variety of retail the added bonus is working for an Independent, where you have a free reign on which companies you can use to best suit your customer's requirements. I love to travel myself and am always looking to broaden my knowledge and experiences of the world, with so many interesting and exotic places to visit I don't think I will ever tire of it!

One of my favorite destinations that suited the whole family was holidaying in Lapland! Arriving in temperatures below zero we travelled there in December and stayed in a traditional log cabin. I tried my hand at skiing, husky and reindeer rides plus taking an exhilarating adventure through the beautiful landscape on a snowmobile, retiring to a Lappish 'Kota' tent to warm up with hot berry juice in front of a fire! At this time of year we spent most of the day in semi darkness, however this just adds to the magic of the place and coupled with seeing the Northern Lights on our last night it was an experience that I will never forget.

My travels have also taken me around the Mediterranean, Caribbean and some of the Far East, not forgetting Mauritius, where I keep promising myself I will return for a second look!

Customer reviews of Fiona

I would like to take this opportunity to thank you and your company for organising and booking our recent trip to New York. This was a trip of a lifetime for our family and it was a huge success due to the help and support of Mrs Fiona Fortune at the Portishead office of Miles Morgan Travel. Fiona was a great help from the initial planning of the trip, through the booking process and finally assisting with our stretch limo, ESTAs, Heathrow hotel, parking and currency. We had an issue with the airline where our seats were reallocated probably due to the change in plane for the journey. Fiona picked this up and ensured were seated together as a family and also managed to upgrade our seats in the process! We had a fantastic stay in the hotel recommended by Mrs Fortune and returned to the UK having had an amazing trip as a family. The success of our trip is, in no small part, due to the professionalism and care given by Fiona. We left the UK confident that everything was arranged and were not disappointed. I am not sure what systems you have in place for rewarding your team but I would be very grateful if you could consider this email as a personal request of thanks for Fiona and the team in Portishead. In the many years I have travelled on business and pleasure, I have never felt so well looked after and confident about a trip being a success. We will certainly be visiting your branch in Portishead again and will definitely be asking Fiona for her help again!

- Greg & Helen Bath

We have just returned from a holiday visiting 34 ports all the way up and down the coast of Norway on the Hurtigruten ship Nordnorge. We were given very good advise regarding this trip by Fiona ( MilesMorganTravel Portishead ) which made our minds up to try this type of holiday. We booked a cabin on the promenade deck ( advised by Fiona ) which was just right. On board the staff were very helpful and pleasant. The food was excellent. We went on a few trips when docked but mostly we just wandered off and looked around depending how long we would be in port. Overall we had a brilliant holiday, a complete change to what we have done in the past. Scenic - relaxing - no TV - just looking and being in this wonderful scenery, and we DID see the midnight sun. Thanks Fiona, we hope to do it again.

- Jean and Terry B.

I treated myself and my sons and their families to a 'Once in a Lifetime' holiday for 2 weeks in Florida. We stayed in a 5 bedroom villa with games room and pool and all the arrangements went smoothly with no problems. The service and cars were brilliant with Alamo, the Villa was superb and the V room and the flights were great! Everyone had a fabulous time and can't wait to go again! A big 'Thank you' to Fiona who arranged everything for us - it was a holiday we will never forget!

- Mrs S, Portishead

We have just come home from our USA holiday, just a note to you thanking you for arranging everything for us. your advise was great. No travel worries, super hotel, lovely food, friendly hotel staff,to add to that we also had lovely weather. What more could we ask for. Thanking you and regards to you colleagues.

- Pat N and Family

My Husband and I are regular customers at Miles Morgan Travel, Portishead Branch, and we felt that it was important to write to let you know about what good service we receive from your team. (Tracey & Fiona). Nothing is too much trouble for the staff; they are always willing to take time to help with enquiries, and to research holiday options for us, in the shop, or by Telephone. We always receive helpful and courteous service.

- Mr & Mrs A M

My husband and I have just returned from a short break in Santa Susanna, Spain, which i must say was one of the best holidays we have had!! Thanks to Fiona, who recommended a VIP Sea view room at the Hotel, we benefitted with VIP treatment and Champagne twice a day ! Thanks again to Fiona and Tracey, who are always helpful when we call in to the Portishead Shop !

- Mr & Mrs Lane

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Countries Fiona has visited

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  • Antigua
  • Canada - Toronto and Alberta
  • Florida
  • France - Southern Brittany
  • Greece - Kefalonia and Santorini
  • Italy - Florence, Lake Como and Venice
  • Lapland
  • Mauritius
  • Portugal - Alvor and Lagos
  • St Lucia
Cruise lines Fiona has experienced
  • Cruise and Maritime Voyages
  • P&O
  • Silversea
  • Thomson